Cathay’s online booking service requires IE or Netscape. Or Internet Exploder and Netscrape as some, er, geeks call them. Ridiculous. So I sent a feedback thingy and got a speedy response:
Dear Mr. Kaiser Shaky,
Thank you for your email.
We regret you could only view and enjoy all of our online services if you use IE or Netscape at the moment. Nonetheless, we would certainly include your suggestion in our website enhancement plan.
Please accept our apologize for the inconvenience caused.
Best regards,
Esther
Cathay Pacific Airways
Not bad, wonder if anything will come of it? In the meantime, I’ll be accepting her apologize.
goodness gracious, and they call that a business reply? signing off without including the family name? and i thought singaporeans are the worst of the lot
You mean these barbarians haven’t heard of Mozilla? The web designers aren’t earning their keep are they?
Standards! Standards, I say!
I complained as well - after trying to book as well and got the same canned response, Cathay suck ass !!!
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